Mass Dialer by GirikCTI

Streamline Mass Outbound Calls with Effortless Automation

The Mass Dialer by GirikCTI transforms the way your team approaches outbound calls. Designed to eliminate the tediousness of manual dialing, our Mass Dialer ensures efficiency, productivity, and ease for both agents and administrators.

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Key Features
Automated Call Assignment
Say Goodbye to Manual Dialing :

Let the Mass Dialer handle the dialing for you. No more wasted time looking up numbers or manually entering them.

Smart Record Assignment :

Admins can seamlessly assign a list of records to agents, ensuring that every call is accounted for and no lead is missed.

Enhanced Agent Experience

Screen-Pop Information:
Agents can sit back and relax as the Mass Dialer displays all relevant information about the lead, account, or case on their screen before the call connects
Smooth Call Flow:
Once the customer answers, the agent is instantly connected and can have meaningful conversations while disposing of the call with relevant details.
Built-In Flexibility
Pause to Recharge :

Agents can pause the dialer whenever they need a break, ensuring a balanced and stress-free workflow.

Control Your Flow :

Resume dialing with just a click, putting agents in control of their pace

Benefits
Increased Productivity

Spend more time connecting with customers and less time dialing.

Better Call Management

Admins can monitor and manage call lists efficiently, ensuring smoother operations..

Improved Customer Interactions

With all relevant details on hand, agents can engage customers more effectively and professionally.

Reduced Stress for Agents

By automating the dialing process, agents can focus on what matters most – building relationships.

Who Can Benefit?

The Mass Dialer is perfect for:

SMS

Sales teams handling high-volume outbound calls

WhatsApp

Customer support teams following up on cases or issues.

AI Chatbots

Marketing teams managing lead-nurturing campaigns.

Ready to Supercharge Your Outbound Calling?
Experience the power of automation with GirikCTI’s Mass Dialer. Schedule a demo today and see how we can transform your calling workflows!
Contact us!
Frequently Asked Questions
GirikCTI is a Salesforce-native AI-powered CTI (Computer Telephony Integration) solution that enhances call management and customer interactions. It integrates seamlessly with Salesforce, providing real-time insights, automated workflows, and streamlined communication for sales and support teams.
GirikCTI simplifies call management, improves agent productivity, and enhances customer engagement. It automates routine tasks, provides real-time call insights, and ensures a seamless experience across Salesforce applications, helping businesses close deals faster and resolve queries efficiently.
Yes, GirikCTI offers live monitoring features such as:
  • Barge: Join ongoing calls to provide assistance or feedback.
  • Whisper: Guide agents during calls without the customer hearing.
  • Monitor: Listen to live calls for quality assurance and training.
Yes, GirikCTI enables you to create and manage agents directly within Salesforce, streamlining user setup and ensuring alignment with your Salesforce environment.
Absolutely! GirikCTI supports round-robin call assignment, ensuring balanced workloads and efficient call distribution among your agents.
Yes, GirikCTI includes bulk calling automation with a built-in mass dialer. This feature allows you to upload call lists, schedule mass calls, and track progress in real time, making it ideal for campaigns and outreach.
Yes, GirikCTI is fully integrated with Salesforce and supports both standard and custom objects, ensuring compatibility with your existing setup and workflows.
Absolutely. GirikCTI manages both inbound and outbound calls, offering advanced features like click-to-dial, call logging, and real-time reporting to optimize your communication processes.
Yes, GirikCTI leverages AI to provide features like sentiment analysis, real-time call suggestions, and automated action triggers, helping agents deliver personalized and effective responses.
GirikCTI focuses on voice communication but integrates seamlessly with other GirikSMS solutions for SMS, WhatsApp, and WebChat, offering a unified communication experience.
Yes, GirikCTI ensures enterprise-grade security with encrypted data transfer, Salesforce-native compliance, and no third-party data sharing, keeping your customer information safe.
GirikCTI offers flexible pricing based on user count or organizational needs. Both monthly and yearly plans are available, with discounts for annual subscriptions. Contact us for specific pricing details tailored to your business.
Yes, GirikCTI is highly customizable. It allows you to define workflows, automate actions, and integrate with Salesforce objects to suit your unique business processes.
Getting started is easy! Reach out to our team for a demo, and we’ll guide you through installation, setup, and onboarding to ensure a seamless integration with your Salesforce environment.
Yes, we provide comprehensive support and training to ensure your team can fully utilize GirikCTI's features. Our support team is available 24*5 to assist with any queries or technical issues.
For more information, feel free to contact us at sales@girikon.com or schedule a demo today!
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