Seamless Collaboration, Smarter Conversations

Effortless Call Conferencing in Salesforce

GirikCTI’s native call conferencing lets agents initiate, manage, and monitor multi-party calls seamlessly. Enable smooth collaboration for support, sales, and team discussions—all within Salesforce.

No extra software required
Instant participant additions
AI-powered insights & call logging

Boost team efficiency with smarter, integrated conferencing!

Get Started!
salesforce CTI

Key Features

AI Messaging Analysis
One-Click Conference Initiation

Start multi-party calls instantly

AI SMS Agent
Add & Manage Participants

Invite team members, customers, or stakeholders on demand.

AI Sentiment Messaging
Seamless Call Transfer & Merge

Effortlessly merge or transfer participants.

AI Message Enhancer
Live Call Controls

Mute, hold, or remove participants as needed.

AI Message Enhancer
Real-Time Insights & Logging

Automatically capture discussions, AI-powered notes, and call summaries in Salesforce.

AI Message Enhancer
Call Recording & Transcription

Save key conversations for reference and compliance.

AI Message Enhancer
Secure & Scalable

Enterprise-grade encryption ensures safe, reliable conferencing.

How it works
Start a Conference Call

Click "Initiate Conference" within any Salesforce record.

Add & Manage Participants

Invite up to X people and control call settings

Capture Conference Insights

AI-generated notes, transcriptions, and summaries logged automatically.

Follow Up with Confidence

Assign tasks and track next steps—all within Salesforce.

Why Choose GirikCTI for Call Conferencing?

Salesforce-Native Convenience

No third-party apps required.

Enhanced Productivity

Simplify team and customer communication

AI-Powered Efficiency

Automate summaries and follow-ups

Secure & Scalable

Reliable for teams of all sizes

Real-Time Use Cases
Resume parsing
Sales Teams

Run multi-stakeholder deal discussions with prospects and managers.

Candidate matching
Customer Support

Quickly add experts to resolve complex issues in real time.

GPT integration
Internal Collaboration

Streamline team meetings without switching platforms.

What Our Clients Say

"GirikCTI’s AI-driven agent assignment ensures our customers always reach the right person—our response times have never been better!"

Michael D., Contact Center Manager

"Our call handling is smarter and more efficient. No more wasted time with manual routing!"

Laura P., Sales Operations Lead

"The AI tools are incredible. From lead creation to scheduling, everything is automated and precise."

Jessica L., Operations Head

Get Started with Smarter Conferencing
Start a Free Trial or Book a Demo today to experience GirikCTI’s Call Conferencing in action!
Get Started Now!
Frequently Asked Questions
GirikCTI is a Salesforce-native AI-powered CTI (Computer Telephony Integration) solution that enhances call management and customer interactions. It integrates seamlessly with Salesforce, providing real-time insights, automated workflows, and streamlined communication for sales and support teams.
GirikCTI simplifies call management, improves agent productivity, and enhances customer engagement. It automates routine tasks, provides real-time call insights, and ensures a seamless experience across Salesforce applications, helping businesses close deals faster and resolve queries efficiently.
Yes, GirikCTI offers live monitoring features such as:
  • Barge: Join ongoing calls to provide assistance or feedback.
  • Whisper: Guide agents during calls without the customer hearing.
  • Monitor: Listen to live calls for quality assurance and training.
Yes, GirikCTI enables you to create and manage agents directly within Salesforce, streamlining user setup and ensuring alignment with your Salesforce environment.
Absolutely! GirikCTI supports round-robin call assignment, ensuring balanced workloads and efficient call distribution among your agents.
Yes, GirikCTI includes bulk calling automation with a built-in mass dialer. This feature allows you to upload call lists, schedule mass calls, and track progress in real time, making it ideal for campaigns and outreach.
Yes, GirikCTI is fully integrated with Salesforce and supports both standard and custom objects, ensuring compatibility with your existing setup and workflows.
Absolutely. GirikCTI manages both inbound and outbound Call from Salesforce, offering advanced features like click-to-dial, call logging, and real-time reporting to optimize your communication processes.
Yes, GirikCTI leverages AI to provide features like sentiment analysis, real-time call suggestions, and automated action triggers, helping agents deliver personalized and effective responses.
GirikCTI focuses on voice communication but integrates seamlessly with other GirikSMS solutions for SMS, WhatsApp, and WebChat, offering a unified communication experience.
Yes, GirikCTI ensures enterprise-grade security with encrypted data transfer, Salesforce-native compliance, and no third-party data sharing, keeping your customer information safe.
GirikCTI offers flexible pricing based on user count or organizational needs. Both monthly and yearly plans are available, with discounts for annual subscriptions. Contact us for specific pricing details tailored to your business.
Yes, GirikCTI is highly customizable. It allows you to define workflows, automate actions, and integrate with Salesforce objects to suit your unique business processes.
Getting started is easy! Reach out to our team for a demo, and we’ll guide you through installation, setup, and onboarding to ensure a seamless Salesforce Telephony integration with your Salesforce environment.
Yes, we provide comprehensive support and training to ensure your team can fully utilize GirikCTI's features. Our support team is available 24*5 to assist with any queries or technical issues.
For more information, feel free to contact us at sales@girikon.com or schedule a demo today!
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