Girik CTI’s AI calling redefines engagement with more than just generic replies. Powered by advanced LLMs sentiment analysis, and native Salesforce integration, Girik CTI-powered calling from Salesforce effortlessly understands customer intent and provides fast, contextual, and personalized resolutions, delivering a human-like experience in every interaction.

Provide real-time resolutions around the clock.

Eliminate waiting on IVRs for customers.

Deliver personalized and contextual responses.

Understand customers by leveraging Salesforce data, and preferences, and respond effectively in real-time.

Learning from every conversation

Our advanced learning models boost performance, productivity, and, eventually, customer satisfaction.

Seamless agent handover without delay

Smart routing allows you to easily route calls to agents without putting customers on hold or incurring delays.

Automate up to 95% of Common Customer Queries with Girik CTI.

Girik CTI machine learning algorithms are trained for your industry, so they understand the intricacies of your business and deliver accurate responses and solutions that add value to customers.

Retail

Girik CTI for retail can transform your retail business with its many features. It can handle shipping and scheduling adjustments, expedite returns, exchanges, and refunds, provide inter-store support, inventory management, and much more. Our AI-powered calling solution enables merchants in the B2C and B2B space to improve inventory management, strengthen supplier relationships, and satisfy customers. Exceed customer expectations and promote long-term growth in a fast-paced and fiercely competitive industry.

Reschedule Delivery

Allow customers to modify delivery times according to their convenience and availability.

Returns & Exchanges

Instant voice responses help to streamline returns and exchange processes. Keep customers informed in real time about the status of their tickets.

Inter-store support

Girik CTI-powered AI calling can transform your inter-store support by streamlining communication, coordinating promotions, and increasing sales.

Fraud Detection

Analyze interactions in real time, uncover suspicious behavior, and easily detect anomalies.

Travel

Girik CTI AI calling can transform the travel industry by providing real-time, personalized assistance that improves the customer experience and boosts operational efficiency. The Girik CTI app can handle a wide range of requests, ensuring that travelers receive prompt assistance while businesses focus on providing outstanding service.

Itinerary Management

Make itinerary management easier by giving travelers real-time travel updates. Our app can easily guide travelers through their travel itinerary, ensuring they have all of the required information at their fingertips.

Flight Status

Keep your guests informed by providing real-time updates on flight status and delays. The Girik CTI app helps travel businesses manage expectations and reduce annoyance by offering notifications and alternative options in case of delays or cancellations

Crisis Management

Provide quick assistance by disseminating crucial information and directing travelers through emergency procedures. This proactive strategy ensures that your guests feel safe and reinforces their trust in your brand.

Information on In-flight Services

Inform guests of available in-flight services and upgrades.

Financial Services

Girik CTI-powered personalized customer interactions can transform your financial services business. Our solutions include the ability to schedule consultations, manage accounts, enroll new customers, resolve disputes online, and much more. Equip your firm to satisfy every customer's unique needs, building long-term partnerships based on trust and outstanding service.

Consultations

Allow consumers to easily schedule consultations and eliminate wait times completely.

Verification & Documentation

Improve verification and documentation by automating data collection and validation, assuring compliance and speedier onboarding for your company.

Online Dispute Resolution

The Girik CTI AI app streamlines dispute resolution by assisting your customers in filing claims and gathering evidence, lowering resolution time and increasing trust.

Account Management

Improve account management with an AI voice assistant that provides real-time updates on account status and transactions. Easily expedite secure transactions with 2-step authentication.

Claims Processing

Streamline claims processing by guiding customers through submissions for faster, more accurate reimbursements.

Fraud Detection & Prevention

Protect your business and your customers by taking proactive steps to prevent fraud. Our advanced AI algorithms identify suspicious behavior during consumer interactions.

Consumer Goods

Girik CTI's AI voice assistants are redefining the consumer goods market by offering seamless, real-time support that improves customer satisfaction and operational efficiency. Our AI voice assistants can handle a wide range of customer issues ensuring they receive the support without having to wait. This allows companies to focus on their core expertise.

Guided Installation and Support

With Girik CTI's AI voice assistants, you can simplify the setup process for your products by providing step-by-step instructions specific to each device. This not only boosts consumer confidence but also lowers the need for expensive technician visits, resulting in a more seamless onboarding experience for your customers.

Schedule Service Appointments

Improve service management by using Girik CTI's AI voice assistant to plan appointments and provide proactive maintenance reminders. This automation keeps customers updated about their servicing requirements, reducing downtime and increasing overall satisfaction.

Warranty and Claim Initiation

Girik CTI's Ai voice assistants can help you streamline warranty claims by quickly guiding customer claim journeys  through the claims process. By automating this activity, you can shorten processing times and increase customer trust in your warranty services.

Real-time Tracking of Repairs

Improve transparency with Girik CTI's AI voice assistants, which provide real-time tracking updates on repairs and replacements. Customers can easily track the status of their requests, resulting in higher satisfaction and an anxiety-free service delivery process.

Maximize Your ROI with Our Girik CTI AI voice assistants.

You can trust Girik CTI to reduce costs, improve ROI, improve agent productivity, and deliver enhanced customer experiences. With Girik CTI AI voice assistants you can:

Reduce Resolution Times

Bring average issue resolution times to under 90 seconds

Drive Cost Savings

Save up to 25% of your current costs.

Automate Resolution of Commonly Asked Queries

Increase coverage of Girik CTI AI voice assistants to 80% of your customer queries.

Increase 1-Touch Calling

Improve your 1-touch call coverage to over 80%

Minimize Escalation

Reduce escalations to 3% with real-time scoring of AI-assisted voice calls.

Increase Customer Satisfaction

Improve CSATs by at least 20% within a few months.

Girik CTI is a great option if you're searching for an AI calling app that works seamlessly with Salesforce. With features like intelligent call routing based on CRM data and AI-powered call transcriptions, our enterprise grade Salesforce CTI app is a 100% native AI calling for Salesforce.

So what are you waiting for? Schedule a demo today.